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Contact & Legal notice

Last updated: 2 November 2026 · Deutsch · Français · Nederlands · Svenska · Dansk · Norsk

Summary

  • Email [email protected].
  • We usually reply within 24 hours on business days.
  • Please include your order number if you have one.
  • Returning something? Tell us first, then send it to our returns address in Kaunas, Lithuania, shown on Shipping & Returns. Please don’t send returns to our company address.
  • Our company details are in the legal notice below.

Contact us

The quickest way to reach us is by email: [email protected]. We usually reply within 24 hours on business days (Monday to Friday, except public holidays).

Please include your order number if you have one. For a damaged or faulty item, please add a photo.

If something is wrong with a charge, please contact us before you contact your bank.

Legal notice (Impressum)

Seller and website operator
ELFMEDIA - FZCO, trading as Kisora
Address
Building A1, Dubai Digital Park
Dubai Silicon Oasis
Dubai
United Arab Emirates
Represented by
Daniel Kochetkov, Director
Licence
Licence no. 7597, issued by IFZA (International Free Zone Authority), Dubai
Phone
+370 69563875
Email
[email protected]

Please don’t send returns to our address in Dubai. To return an item, tell us first, then send it to our returns address: Kisora Returns, Partizanų g. 190a, Unit 59, LT-50326 Kaunas, Lithuania. See Shipping & Returns.

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